Privacy Policy
1. Introduction
At Mirrored Cyber (“us”, “we”, “our” or the “Company”), we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes how we collect, store, access, and process personal information relating to individuals. Personal Data refers to any information that, on its own or combined with other data, can identify an individual. We are committed to protecting your privacy in accordance with applicable U.S. data privacy laws, including CCPA/CPRA and other relevant regulations. This Policy applies to all Mirrored Cyber websites, domains, applications, services, and products. It does not apply to third-party websites or services that may be linked from our site, as those operate independently and have their own privacy practices. This Policy applies when you use our services, make a purchase, visit our website, submit forms, or receive communications from us via email, phone, or SMS.
2. Personal Data We Collect
We may collect personal information such as your name, email address, phone number, billing and shipping details, payment information, vehicle details, customization requests, and order history. This information is collected when you submit a form, request a consultation, make a purchase or deposit, contact us directly, or interact with our website. We may also collect limited technical data automatically through cookies and analytics tools to improve user experience and website performance.
3. How We Use Your Information
We use your information to provide services, process orders, manage your project, communicate with you, send confirmations and updates, improve our website and services, and send marketing communications where you have opted in. Our goal is to ensure a smooth customer experience while continuously improving our offerings.
4. SMS Communications & A2P Compliance
By providing your phone number and opting in through our website forms, checkout, or other communication channels, you consent to receive SMS (text) messages from Mirrored Cyber. These messages may include appointment confirmations, service updates, order notifications, customer support responses, and occasional promotional messages where you have opted in. Message frequency may vary depending on your interaction with us, and message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP, and you may request assistance by replying HELP or contacting us directly at sales@mirroredcyber.com or (417) 214-2499. We do not sell, rent, or share your phone number or SMS consent data with third parties or affiliates for marketing purposes, and your information is used solely to communicate with you regarding your inquiries, services, and transactions.
5. Sharing and Disclosure
We do not sell or rent your Personal Data. We may share your information with trusted third-party service providers such as payment processors, scheduling platforms, or service partners only as necessary to operate our business and deliver our services. These providers are required to keep your information secure and confidential. We do not share, sell, or distribute SMS opt-in data or consent with any third parties for marketing purposes.
6. Cookies
We use cookies and similar technologies to ensure website functionality, improve user experience, and analyze site traffic. These tools help us understand how users interact with our website so we can enhance performance and usability. You can disable cookies in your browser settings, although some features of the website may not function properly if cookies are disabled.
7. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law. Once the data is no longer needed, we securely delete or anonymize it.
8. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your Personal Data from unauthorized access, disclosure, alteration, or misuse. While no system is completely secure, we take reasonable steps to protect your information.
9. Your Rights
Depending on your location, you may have the right to request access to your Personal Data, request corrections, request deletion, or opt out of marketing communications. You may exercise these rights by contacting us using the information provided below.
10. Children’s Privacy
We do not knowingly collect or solicit Personal Data from individuals under the age of 18. If we become aware that such data has been collected, we will take appropriate steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us at sales@mirroredcyber.com or by phone at (417) 214-2499.
